Q: What sets your product/service apart from the competition?
A: Our products are distinguished by their exclusive use of 100% cotton fabric, ensuring exceptional comfort and breathability. With a robust 350 - 1000 GSM rating, our fabrics guarantee lasting durability and softness even after frequent washing. Choose us for unrivaled comfort, enduring quality, and timeless elegance.
Q: How long does shipping take to arrive to me?
A: For pre-order items, please anticipate a production and fulfillment timeframe of 2 - 3 weeks.
A: Pre-made items, typically require 1-3 days for fulfillment. Prior to purchasing, we advise reviewing the product description, as refunds are not offered.
Q: How does your refund policy work?
A:We want to inform you that once your order is shipped or production begins, we are unable to accommodate returns, order changes, or exchanges, and all sales are considered final. To ensure your satisfaction, we kindly urge you to thoroughly review product descriptions before making a purchase.Upon receiving your order, we encourage you to promptly inspect it. If you happen to find any defects, damage, or incorrect items, please reach out to us within 24 hours. Your prompt contact will help us swiftly address the issue and take the necessary steps to ensure your complete satisfaction.
Q: Are there specific washing instructions?
A: To ensure the longevity and quality of our shirts and hoodies, we recommend washing them inside out. This simple step helps preserve the fabric and design, allowing you to enjoy our products for as long as possible.